Due to restrictions involving Covid-19 situation effective March 26,2020 some shipping regionally and nationwide may be delayed via UPS, FedEx and USPS.
Ace Flag & Visual Promotion will do their best to ship items out within 3 days of when we receive the order (in most cases, we are shipping out in under 2 days after order placement). We cannot guarantee shipping dates at this time due to the current carriers policies. Thank you for your understanding and supporting our small business. We ship primarily via ground USPS or UPS. If expedited shipping is needed, please choose the appropriate option for your needs. Additional costs will incur.
Returning an Item:
To return your product, you should stop into our retail location or mail your product to:
Ace Flag and Visual Promotion
5444 Transit Rd
Depew, NY 14043
Feel free to call us at 716-681-2345
-You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
-Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
-If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.